[Resolved]  Reacharge It Now Website (www.RechargeItNow.com — Amount deducted but never got anything

Address:East Delhi, Delhi

To whomsoever it may concern.

I was trying to recharge my phone thru www.rechargeitnow.com on 15th dec. I got my money deducted and also received a failure confirmation email (which i attched)...i have been keep emailing them about it but neither they contacted me nor i got my money refunded yet.
Please look into this matter and help me out.
It seems like a BIG scam.

Thank & regards
Sunil mandal
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query, it is requested you to submit your ticket in ESCALATION under contact us page. kindly revert all possible details for your transaction.

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.


Regards
Team rechargeitnow.com
I was trying to recharge my phone thru www.rechargeitnow.com on 26 Aug 2011 .Mobile No [protected] Via Indusind Net Banking I got my money deducted and also received a failure confirmation .neither i Got SMS .nor email, .i have been keep emailing them about it but neither they contacted me nor i got my money refunded yet.
Please look into this matter and help me out.
It seems like a BIG scam. Plz Do Need Full ASAP

Thank & regards
Shyamal Sharma
[protected]

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