Reader Digest — Not Receiving Monthly Issues

Address:

Uttarakhand

Dear Sir/Madam,

After putting lots of efforts,still I am not able to get my old Reader Digest Issue, I contacted in Reader Digest Office through email and received the reply which is mentioned below my letter, they asked to Postal Department, how can i check with Postal Departments, its not my duty. They must send us by courier or speed post, if they are not able to send me again.

I didnot received my Dec 10, Jan 11 and Feb 11 issues

My account details is as under
Subscription Number RD[protected]

Please help me out.

Warm Regards
Pavan Upadyay
[protected]


Subscription Number RD[protected]
...
From:
rdcare <[protected]@intoday.com>
...
View Contact
To: Pawan Upadhyay <[protected]@ymail.com>
Dear Mr. Upadhyay,
Mon, 31 January, 2011 5:45:09 PM
Subscription Number RD[protected]


We thank you for your e-mail.



Please accept our sincere apologies for the inconvenience caused to you due to non receipt of the copies of the Reader’s Digestfor the months of December'10 & January'11.



We have checked our computer records and verified that your subscription is in order and that the magazine is being regularly mailed to you. Therefore, it seems that your copies are getting lost or pilfered in postal transit.



Unfortunately, in spite of trying, we have not been successful in eliminating such losses in transit in the postal system. We would be grateful if you could please write to your local post office and draw their attention to your specific case. This will be a great help to our own efforts to ensure that you get your copies regularly and without loss.



Meanwhile, as a goodwill gesture, we are arranging to replace the missed issues and the same shall be delivered to you within 7-8 working days. We request you to kindly bear with us in the interim and confirm us with receipt of the same.



If in future you miss any more copies of the Reader's Digest, please drop us a line mentioning your subscription number, so that we can pursue this further.


Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services; always.

Regards,

Sweta Ojha

Executive-Customer Care

Reader's Digest

Please quote your Subscription Number RD[protected] in all future correspondence.