Recharge It Now — Amount deducted but no recharge

Dear Sir/Mam,

I had done BSNL Recharge through recharge it now website on Saturday (03/03/12) @ 3:34 pm but to my surprise there was no recharge done and the amount from my SBI account had been deducted.I have furnished the following details for your reference.Request you to either refund or recharge the my BSNL card so that in future i will be able to utilize your service without any Hassle .


Subscriber ID : [protected]
Amount : 330
order ID : R[protected]
payment gateway : TECH PROCESS
IP address : 203.199.233.200
Date of Recharge : 03/03/12
BSNL Mobile no : [protected]
Recharge it now ID : [protected]@gmail.com
Support Ticket Number : [protected]

Regards,
Aradhana Rai
[protected]@gmail.com