Recharge It Now — fail trans. but payment not received

Address:

Barmer, Rajasthan

dear sir i have recharge my dishtv on[protected] but recharge failed and payment deducted 300.00 in my bank a/c and today[protected] but my refund not received so please credit my refund amount 300.00 rs of today. my Order ID : D[protected] VC Number : [protected] thanks Dear Murli manohar, Thank you for using Dishtv. We have noticed that you initiated a request for payment for the following Dish TV service: Order ID : D[protected] VC Number : [protected] Amount : 300 Date-Time : [protected]:59:00.0 This is to kindly inform you that we have not received any payment response from the bank for the above initiated transaction. - In case this payment transaction has failed or cancelled by you, no further action is required. - In rare case where a payment has been deducted from your account; as a standard process we will provide you a recharge or the bank will issue a refund within the next 48 working hours (except Sundays and Holidays). - If a recharge is provided, you will receive a mail in confirmation from us and your VC account balance will be updated. - If your problem remains unresolved beyond the timeline mentioned above, please reach out to Dish TV customer care at following given numbers and register a complaint for a quick resolution. Regards Team RechargeItNow.com Please do not respond to this mail. This is a system generated mail.