RechargeItNow.com — Amount selected 250rs, amount deducted 300, recharge 0 | |
Hi, I opted for a 250rs top up for tata docomo recharge on rechargeitnow.com. After all the details, I got "payment failed date : Dec 31,2012 due to some technical problem the transaction was not successful. please try again." I did not see any transaction id But, when I checked my account, I saw 300 rupees had already been deducted. Also, recharge was not done. Please tell me when can I get my money back ? Please see the details below for transaction - 31/12/2012 PUR/TATA DOCOMO CDMA_/SBIPG/311212/18:22 300.00 Mobile number [protected], service provider - tata docomo email address - [protected]@gmail.com Regards, KK Was this information helpful? | |
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Dear Customer,
We called you on [protected] and informed that the complaint has been registered with docket number PRRG12806241. The same will be resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We called you on [protected] and informed that the complaint has been registered with docket number PRRG12806241. The same will be resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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Regarding your query please be informed that your payment had failed, and we did not receive an affirmative from your banking institute regarding your transaction (Rs.250 & Order id-R22911331c12).
Please get in touch with your bank if the amount is shown debited in your account.
Hope this resolves your query.
Regards
Team rechargeitnow.com