RechargeItNow.com — Payment deducted but not recharged | |||
I had tried recharging my airtel mobile through Rechargeitnow.com website. The amount was deducted from online sbi account but mobile was not recharged, neither the amount was refunded to my account. Multiple times I tried to log a ticket through contact us page in rechargeitnow website but no response. I just get an autogenerated email. Escalation option also does not work. Online recharge details are as below: Date Time : 1/11/2010.. 7.25PM Subscriber id : [protected] Amount: 333 Orderid: R[protected] Payment gateway: CCAVENUE Payment status: success Transaction Id: 0 Recharge status : failure Reference Number for transaction in sbi account :CCA[protected]IG32458278 Was this information helpful? | |||
 2 Comments | |||
Comments
Thanks, I got the amount.
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Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.
This is to inform you that the refund for your transaction (Rs.333) has been processed from our end for order id R[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.
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Team rechargeitnow.com