[Resolved]  RechargeItNow.com — Payment Deducted and Recharge Failed

I recharged my mobile number [protected] by Rs 200 around 07:33PM on 04-Oct-2010. Rs200 deducted from my bank account but did not get the talk time. Please recharge Rs200 to my mobile number [protected] or refund the money back to my IDBI account.

Order No.R[protected] (As per email communicated from from CCAvenue, rechargeitnow.com)
Track Id: [protected] (Registered complain number on rechargeitnow.com website)
subscriber id: [protected]
amount: 200.00
date-time:[protected]:33PM
status: failure

Please do the needful ASAP as it is already 15 days from the date of complain.

Regards
Satya Nayak
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

This is quite frustrating. i have experinced the same.

Please be careful to work on this site. It appears to be FRAUD.
Dear Customer( satya_nayak )

Thank you for contacting http://www.rechargeitnow.com/. It is a pleasure to assist you.

Regarding your query, please be informed that the reversal of your amount has already been done on dated 06-1010 for order id R[protected]. Kindly check your bank account to confirm this.

Hope this resolves your query.


Regards
Team rechargeitnow.com
Please do not respond to this mail.Should you have any further queries, please submit the contact us form with the appropriate description.
I confirm that the amount 200/- has not been transferred to my Bank Account till now. I confirmed this also on rechargeitnow.com with Track id:[protected]
.
Please recheck at your end and do the needful.

Regards
Satya Nayak
Dear All,

I had requested IDBI Bank for looking into this issue.

The issue was resolved with the help of IDBI Bank. Now, I confirm that the amount Rs200/- have been reversed to my account on 29/10/2010.

I am sorry to say that rechargeitnow.com lacks quality service.

Regards
Satya Nayak

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RechargeItNow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    303
    Pending
    0
    Resolved
    157
    RechargeItNow Phone
    +91 124 257 8200
    RechargeItNow Address
    II Floor, 4654/21, Daryaganj, New Delhi, Delhi, India - 110002
    View all RechargeItNow contact information