RechargeItNow.com — Amount not credited | |||
Hi, My name is Shinu and I had made a payment for my airtel digitalTV account ([protected]) via rechargeitnow.com website on Jan 6, 2012. I didn’t receive an error message after the payment confirmation, and when I checked with the bank they confirmed that the payment has been debited from my bank (receipt copy attached). However, my airtel digital tv account was deactivated the next day morning as the digitalTV team confirmed that they have not received the payment from you rechargeitnow team. The transaction details is given below for your reference: Cyber Receipt Date:[protected]:39 AM ___________________________________________________________________________ Transaction Details ___________________________________________________________________________ Account Number : [protected] Transaction Date :[protected] Transaction Amount : (INR)350.00 Transaction Type : CR Transaction Description : ICONNECT/TECH PROCESS-REF/38647632 / 04. Inspite of wirtting couple of e-mails.....I've not received any phone calls or information from this A** S***** about the payment made. I had to re-pay to get the airtel DTH activated. PLEASE DON"T USE RECHARGEITNOW.COM....They need to be thrown out of this market and google search engine itself. For the rest of the people to be safegaurded... Regards, Shinu Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Customer,
Regarding your query, please be informed that the reversal of your amount (Rs.350 & Order id-R[protected])has already been done on 06/01/2012.
It's request to you firstly recheck your bank account & after confirmation still amount is show debited from your account, kindly send your bank statement to us from the date of transaction to this month.
Hope this resolves your query.
Regards
Team rechargeitnow.com
Should you have any further queries, please submit the contact us form with the appropriate description on www.rechargeitnow.com
Regarding your query, please be informed that the reversal of your amount (Rs.350 & Order id-R[protected])has already been done on 06/01/2012.
It's request to you firstly recheck your bank account & after confirmation still amount is show debited from your account, kindly send your bank statement to us from the date of transaction to this month.
Hope this resolves your query.
Regards
Team rechargeitnow.com
Should you have any further queries, please submit the contact us form with the appropriate description on www.rechargeitnow.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
303
Pending
0
Resolved
157
View all RechargeItNow contact information
this is to inform you that I recharged my mobile for Rs 125 from the site rechargeitnow.com on 7th may. The transaction was failed due to some reason. According to the policy the amount should have been reverted back to my account within 2-3 days. But nearly 1 month have passed and the amount is still not credited. I tried contacting the site 4-5 times but there was no response from there side. They are not even sending me a confirmation message about my transaction failure. Please help me out of this as it is causing a lot of inconvenience.
Akash bansal