RechargeItNow.com — no refund and no response

Address:South West Delhi, Delhi

sir,

i recharged my reliance GSM phone from rechargeitnow.com. the details are given below.
the transaction failed and i got an email assuring me that the amount would be refunded within 2 working days. But that hasnt happened yet.
And even after repeated emails from my side, there hasnt been any response nor the refund.
Kindly look into the matter.

ORDER DETAILS:
Merchant Site URL : http://www.rechargeitnow.com
Order Number: DT[protected]
date: 11th april 2010
Amount : INR 200.00
Phone Number : [protected]
E-mail ID : [protected]@gmail.com


Dheeraj Tewani
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Comments

Dear Customer,

We have received the status success from the Operator for your transaction, now as per your complaint we have escalated the issue with the concerned operator. we will ger the feedback for the same within 24-48 hours.
Request you please wait till we get the correct feedback from the operator, will assure you that the recharge or the refund will be given to you basis the feedback we will receive from the concerned operator.

Regards
Team RechargeItNow.com
Hello

We have decided to credit your account with 400 INR to apologize for our lack in services.

You can get the claim by calling any of our call centre executive and provide the reference number [protected].

Please note that this offer is not conditional and would expire if not used up to 1st May 2010.


Thanks


Team RechargeItNow.com
Dear Dheeraj,

request you to contact the operator customer care providing the following transaction id which we have received from the operator for your successful recharge;-
Operator Transaction Id

Optr Id
[protected]

regards
Team rechargeitnow.com

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