[Resolved]  RechargeItNow.com — failed recharge

Dear Sir,
I had paid rs 50 for recharging my no [protected] to www.rechargeitnow.com with following details ;-
date time - [protected]:40 PM
subscriber ID - [protected]
amount - 50.00
order ID - R[protected]
payment gateway - CCAVENUE
payment status - SUCCESS
transaction ID [protected]

But still my no. is not recharged and the site hasn't even refunded my money
Please take suitable some suitable action against this site .
yours truly,
shreyans
(a true indian citizen)

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com/. It is a pleasure to assist you.

Regarding your query, please be informed that the reversal of your amount has already been done for order id R[protected] . Kindly check your bank account to confirm this.

Hope this resolves your query.


Regards
Team rechargeitnow.com

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query, it is requested you to submit your ticket in ESCALATION under contact us page. kindly revert all possible details for your transaction.

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team
Rechargeitnow.com