[Resolved]  Redbus — Buses get cancelled - Cheating customers

I had booked a ticket online through redbus from Hdyerabad to Mumbai Volvo AC in Konduskar travels. The bus was scheduled for 9:15 PM but I received a sms that it has been rescheduled to 10:15 PM. When I called the number provided on the ticket, they were not aware of change of timings and asked to board the bus at 9 from Kondapur in Hyd. After talking to another person we reached there at 9:45 but there was no bus. We kept calling and each time they gave us a different number to call and asked to wait 15-20 min and said bus is coming.We kept waiting till 10:45 when they asked us to reach Miyapur as the bus would not come to the previous pickup point mentioned.
We reached Miyapur and again waited and finally the bus came at 12:15. The bus which came was not Konduskar and neither Volvo. When we asked he said to board another bus of PUN travels which said there is no seat for us.
We kept running between the 2 buses and neither was ready to provide a seat. Finally when the PUn bus left, the first bus said to board it and it will help get a seat in another bus to mumbai as ti was going till Pune. The bus reached mumbai next day 2:30 PM when it was scheduled to reach at 10 AM.
Redbus is cheating customers by listing small unprofessional travel agents and fooling people after taking the money. They simply cancel their buses when not fully booked and try to adjust seats in any bus without informing the customer.Redbus should be sued and all rights to book tickets should be banned.