Redbus — Ticket booking fraud

Address:

Chennai, Tamil Nadu

I booked a ticket on dec17 2010, for make a journey to travel bangalore on 19th dec 2010.while booking my amount from bank had debited. but my ticket was not booked, i didn't get my ticket number. i talked with their customer support on 17th dec itself they said that my ticket was not confirmed and they didn't get the money from bank. They said to put a mail to their support team. i put two mails on 17th and 18th dec 2010. they replied that they getback soon. but no response from them. But on 20th dec at 6.33p.m i got a mail from them saying that sorry for the delay your ticket confirmed on 19th dec 2010. and sent me a ticket number. Then i called them and asked they say to put a mail again.
Rebus team had cheated me. there response is very poor.