[Resolved]  Redbus — RedBus not giving the refund amount

Address:Thane, Maharashtra

Hi,
My name is Dipesh Mistry
I had booked two tickets for Mumbai to Gao for Paulo Travels having ticket # TCDH65358864 on 22nd Dec'2010. I had booked the ticket at price of Rs.800/- and choosen seats are 29,30(Total of Rs.1600/-) for 21st Jan'2011. Now for the same bus the fare of tickets have dropped to Rs.700/- per seat. In that case I would like a refund of Rs.200/- or transfer my seats from economy class to Business class. I have called so many time to RedBus Toll free no. [protected] but no one is responding to my queries. Request you to please do the needful.

Thanx.

Warm Regards,
Dipesh Mistry
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Paulo Travels is the worsed service provider.
They are not at all punctual, and staff behavior is also not good.
Bus condition is also not good.
because of high rating(What i have seen 4.5 out 5 in web site), I hope that Paulo travel is the best bus, but it was my misconception.
I have travelled from Goa to hyderabad( on 20th Feb 2011), it has taken 23 hrs to reach to hyderabad.
I suggested everybody never ever to travel on paulo travels.

Bus not come though i have valid ticket

PNR: TS-RB13857172TYW/638422/100 A BNG-CHN-11.00 PM TRAVELS:NATIONAL TRAVELS SEAT:4 WAITED MORE THAN 2 HR IN PICKUP POINT NO CALL/ MESSAGE, EVEN NOT FOUND THE BUS. BOOKED THROUGH REDBUS TIN: TH4U66996782

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