unable to access my Rediffmail account
I have been a regular user of Rediffmail for past 10 years[email@example.com]. This week,on accessing Rediffmail Home Page, I was asked to RESET my settings. This included answering a hint question, and ADDING ANOTHER HINT QUESTION [MY OWN]. I was unable to key in the text in the box provided for the latter, despite several attempts, hence gave up.
However, to my utter surprise, dismay and horror, I found that, when I tried to access my a/c, it said "Your login failed.This happens due to - Incorrect Username / Incorrect password.In case you have forgotten your password, click on forgot password on Rediff homepage. "
On following susequent instructions, I came to a DEAD END - THE SERVICE IS TEMPORARILY DOWN FOR MAINTENANCE ! I have been facing this ordeal for past 4 days, and have not been able to access imprtant correspondence.
What do I do ?
Dr Vidyadhar Desai
+91 93221 44771.