[Resolved]  Reliance 3G — no service

Address:Maharashtra

I purchased Reliance 3G datacard on 08th February.I was told by the distributor that it would be active in next 2 hours which was not the case.It was activated on 12th Feb 2011.After activation i realised that there was no network coverage in the locality where i stay(Dahisar -East).I called the distributor from whom i had purchased and told him abt it.He asked 2 days from me to get all the things sorted.Eventually after consistent follow ups and unfruitful chase,i was informed that there is nothing that can be done and that i should use it outside the locality.i started using it in my office.on 17th feb.d 1st day when i used 3G..i wasn,t able to connect to the internet.i went to the reliance gallery with my laptop.After checking for 30 mins the executive informed me that since it was a new connection they had no data in their systems.They asked me to contact the distributor.I went to the distributor d same day and he found that the balance in the sim was utilised and not from the plan(750 for 2GB for a month) that i had chosen..he made some changes in the settings and i started using it.After using it for 7-10 days i faced d same issue.I wasn,t ale to connect to the internet.i visited the gallery which gave me no solution.They refered me to d customer care.I soke to d cust.care and they said they have forwaded a mail and that i will get a call within 24 hrs which never happened.
I am so angry that i am made to run from one person to another without any solution.i have completely lost faith in them and am just waiting for other cos.to launc 3G.

I pleade to all u readers..kindly do not buy Reliance 3G..you will feel hopeless and helpless
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i wil suggest da same...i threw my sim away months back after calling da customer care almost every day fr solution..and no result.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information