Reliance 3G — Reliance 3g Data Card service stopped

Address:

Mumbai City, Maharashtra

HI Sir,

I bought Reliance 3g Data card from Reliance World Store at Shivaji Park on 1st July, 2012. I also paid a sum of 4773/- which included the cost of the dongle(1303 Rs.) and 6 months advance payment (3470/- Rs.) on 01/07/2012. I am also getting calls from reliance store to get the payment sorted out, which i am not liable to pay. Because of this, they also terminated my connection since last 4 days, i.e. since 21/08/2012, without even intimating me. I then called the reliance 3g consumer helpline number[protected], wherein they told that there's no record of my service payment (Rs. 4773) in their payment portal. They then told me to visit the store from where i bought the data card.

When i visited the store, they behaved to me as in I was the main culprit. The service which they provide to us (customers) is kinda pathetic. Also, they never replied to our queries properly. After all this, the services hasn't been started yet by them. It's the third time i am facing this issue, since the time i purchased.

Attached herewith is the pdf file of my payments to Reliance, which would help you to understand our problem.