Reliance Big Tv — Useless service | |
See the Big TV ad now a days. There are 1 million happy customers as per reliance. Actually little typo error is here from reliance it seems, it may be 1 million unhappy customers. I have taken Big TV on 2nd Nov, 2008. But I could not think of this that after taking this it is a big headache for me. I paid the dealer 2190/- for the package and got the setup box. Installation done. He told me that for 3 months all channels are free and after that it would as per the subscription that 1 year around 100 channels will be free. Won't believe, after watching for 26 days, channels were reduced. Even I registered wit hbig tv plan of 2190/-, but they are providing the channels for 1990/- pack. Called the customer care and they said it is 2490/- plan, the plan which does not exist in Karnataka state. Useless customer service and representative told me that they cannot do anything on this. I have seen people having Big TV are buying another set top box from different providers to have satisfaction. So by cheating (once you take you cannot return back) reliance made 1 million unhappy customer. Remember boss, its Rs 500/- cdma phone from reliance. So check before you step in Big TV. Quality : Local cable television quality is nice than Big TV compare to Audio and Video. Remote is very slow. Was this information helpful? | |
3 Comments | |
Comments
Reliance Big TV — Useless
I had brought three big tv connections. Quality of picture transmission is very good. Their service is pathetic. Never seen more discourteous , disconnected disoriented team from top to bottom. At times they behave las if someone forced them into this business. I have all the three set up box. The eye sore antenna is also there on top of my house. I have removed all the three set up box and went and bought three Airtel set up box with the dish antenna.Never touch Reliance products.
Hi,
Sorry to hear about your experience. Please provide your contact details, we will get back to you shortly.
Regards,
Reliance Digital TV Online Support Team
Your feedback is important for us. Keep posting!
Sorry to hear about your experience. Please provide your contact details, we will get back to you shortly.
Regards,
Reliance Digital TV Online Support Team
Your feedback is important for us. Keep posting!
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
Never we should allow them to do this anymore.
Thanks
G.V.MANALAN