[Resolved] Reliance Big Tv — very very bad Service from customer care and Wasting of time to call CC | |||
Dear All, This is Mohan, I have transferred from Chennai to Bangalore 2 weeks ago . Along with that I have Taken My Big Tv dish also . I have raised a complaint for re-installation . I am located in BTM 1 stage.I am truly telling .. I never disappointed in my life, Which I have a bad experience with BIG TV Customer care . The Dish TV haven't installed yet .. but they keep detecting money from my account .. They said to RECHARGE for Rs.350 for re-installation . However I did. But they not coming for re-installation .. and detecting money . When I call CC . They take all my stories and Disconnect the call.. Today[protected] I have been called 6 times continuously .. No proper response . They saying again to recharge Rs.350 . .. Please tell me is that make sense .. ( First off all DISH TV is not in use .. I have to keep recharging the money ) Without using the service.. Please /kindly some suggest how to escalate this issue .. and wat is the solution for this . I would appreciate if any one can help me please .. I am totally Frustrated.. Thanks in Advance, Mohan ([protected]) My BIG TV smart card #[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Dear Mr Mohan
The Relocation is completed as per the details enclosed
[protected]
[protected]
Pls feel free to call back if any issue is pending
Jagan Bakkiyanathan
Reliance Big TV
The Relocation is completed as per the details enclosed
[protected]
[protected]
Pls feel free to call back if any issue is pending
Jagan Bakkiyanathan
Reliance Big TV
srikanth cheela to nudalofficer
show details 9:05 AM (4 minutes ago)
hai sir
i am srikanth u r custamarcar respans sa very bad, becus i am purchas 5 oneda LCE tv s in the month of dewale festeval, i gat 5 scratch cards, but till date a ney one your gos not respansed,
i ma asking your custamar car he ansared your scratch numbers and mobile numbers al so worng,
one day 2 gay calling me he telling me i ma a BIG TV tecneshan he asked my hous adres i am telling but he was tell date not cuming my hous, his mo .no [protected] $ [protected] .
my scratch nos :[protected] srikanth & venkat[protected] & jagadesh[protected] $ suresh his m no [protected].
so du as early as pacebul my BIG TV instaleshans . your teem members not enstaled BIG TVS, i am going to cunzumar couart.
thanqu
ch.srikanth
[protected]
srikanth.[protected]@gmail.com
date:[protected]
show details 9:05 AM (4 minutes ago)
hai sir
i am srikanth u r custamarcar respans sa very bad, becus i am purchas 5 oneda LCE tv s in the month of dewale festeval, i gat 5 scratch cards, but till date a ney one your gos not respansed,
i ma asking your custamar car he ansared your scratch numbers and mobile numbers al so worng,
one day 2 gay calling me he telling me i ma a BIG TV tecneshan he asked my hous adres i am telling but he was tell date not cuming my hous, his mo .no [protected] $ [protected] .
my scratch nos :[protected] srikanth & venkat[protected] & jagadesh[protected] $ suresh his m no [protected].
so du as early as pacebul my BIG TV instaleshans . your teem members not enstaled BIG TVS, i am going to cunzumar couart.
thanqu
ch.srikanth
[protected]
srikanth.[protected]@gmail.com
date:[protected]
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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As discussed with you, the Call is allocated and the same will be completed.
Jagan Bakkiyanathan
Reliance Big tv