[Resolved]  Reliance Broadband — regarding change of my plans

I AATISH THOLIYA have opted for reliance broadband thinking of brandname but unfortunately i have to tell that i was mistaken to do that. that was the biggest mistake of my life. MY COMPLAINT WAS - I WANT TO CHANGE MY PLAN FROM 25PAISE/ MB TO UNLIMITED PLAN OF 75KBPS FOR WHICH I HAD REQUESTED ON 27TH OF MARCH . THE PLAN WILL BE CHANGED WITHIN 48 HRS WAS THE ASSURANCE GIVEN TO ME. BUT BY TODAY (01 APRIL 2009) IT'S NOT DONE EVERYDAY I USE TO CALL R-CARE AND THE SAME REPLY I USED TO GET, " UR REUEST IS FORWARDED AND IN PROCESS, WHETEHER U GOT ANY CALL, ETC ETC QUESTIONS.
I request u to please change the plan as early as possible or take away ur reliance broadnet service. so that i will never hurt in the future.
ONE MORE SHOCKING THING I NOTICE TODAY THAT MY USUAGE OF INTERNET FOR TODAY(01ST APRIL) BILLED ME FOR 81+60 RS.= 141RS. FOR WHICH I HAD USED THE NET FOR ALMOST 3HR.45MIN. AND THE WEBSITE I HAD OPEN WAS REGULAR ONE I.E. ICICIDIRET, NSE INDIA AND MARKETBHAVISHYA THAT'S IT. THE SAME WEBSITE I HAD OPEN BACK 2 -3 DAYS ALSO. NO PHOTO DOWNLOAD NOTHING. EARLIER I THOUGHT IT WAS APRIL FOOL OR WHAT BUT CUSTOMER CARE PEOPLE SAID IT WASN'T APRIL FOOL.
Kindly lokk into this matter A.S.A.P.