[Resolved] Reliance Broadband — Fraud | |||
Hi, Friends don't use reliance broadband. Currently I am using reliance broadband and now am facing several problem everyday. (poor customer service and technical team, lack in speed). I have applied for 1MB (1024 kb) plan, but when i download i get just 20kb speed out of 1024kb. When i contact their customer care, i get improper response from them. They just give complaint id and say your complaint will solve within 24 hours. But again when i call them next day, they say your complaint has been resolved. Actually they will close our complaint without solving our issue. THIS IS THE ISSUE I FIND EVERY DAY. THEY ARE THE NO. 1 IN CHEATING CUSTOMERS. (CHENNAI ZONE) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/[protected].p...⇄
this is my speedtest on reliance broadband slow net subscriber ID:[protected]
this is my speedtest on reliance broadband slow net subscriber ID:[protected]
My broadband connection went offline on 23rd july 2014. After registering a complaint and waiting for days I was told that the company has not paid electricity bill for the DLC and the issue will be resolved as soon as the bill is paid.
After much follow up, I was told 2 months later (in august) that my connection was down because the corresponding "Reliance web-world" outlet was closed permanently. Apparently, the company was lying to me for 2 months. This is a case of deliberate misleading.
I have paid bills of July-August-September because I was told by appellate authority that even if I am not receiving service, I will have to pay the bills in order to keep the complaint alive. The connection was never restored nor am I being offered a refund. I have made hundreds of calls to customer care and appellate authority but in vain.
Customer account number: [protected]
Kindly help
After much follow up, I was told 2 months later (in august) that my connection was down because the corresponding "Reliance web-world" outlet was closed permanently. Apparently, the company was lying to me for 2 months. This is a case of deliberate misleading.
I have paid bills of July-August-September because I was told by appellate authority that even if I am not receiving service, I will have to pay the bills in order to keep the complaint alive. The connection was never restored nor am I being offered a refund. I have made hundreds of calls to customer care and appellate authority but in vain.
Customer account number: [protected]
Kindly help
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have filled a form with one of the executives named shailesh sharma from reliance communications for a broadband connection on 26/11/09 however he form details not yet entered on the system in the company. i also have a receipt given by the executive from your company however when tried to contact with him got in touch with TL Imran and he is not ready to take the responsibility of the same even though i have the receipt with me and is not agreeing to refund the installation fee of 500/- paid by me.
would request you to look into this and refund my installation fee paid to the executive of your company as noone is responsible enough in this company and i would not like to take any connection with this company and i will also launch a police complaint about this as it is fraud.