Reliance Broadband Plus — VRITI INFOCOM-Reliance Netconnect, False commitment and Fraud | |||
This is possibly the worst service and false commitment i have come across. These guys are not bothered once money is collected and product sold.. I was told that after payment and giving the doccuments services will be activated and internet will start in 30 mins and max 60 min....second day when i checked was not activated...whole day i tried talking to VRITI officials( all familiar name here..Nilesh,Dinesh,Jaiprakash...)..no picks up the call. VRITI Noida office...its no different...no one picks up the call... Reliance Netconnect Team.....they have no clue of anything...streo type reply...we will do needfull and all..Even they do not have higher authorities no of VRITI... I do not know how to deals with these guys... I suggest please do not buy any products from these two company. Was this information helpful? | |||
 3 Comments | |||
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Thanks for your reply.
Please note that now i have got my service activated.But not getting Broadband + connectivity at my home. I stay at Bhoomi Park Phase 1, Jankalyan Nagar, Near Baf Hira Nagar, Off Malad Marve Road, Malad ( West) Mumbai-400095.
Kindly check and let me know if connectivity can be improved there in short time. Pls revert on this so that if its not possible i can take decision on surrender the product and claim my money back.( This was committed to me that if you do not get connectivity you can return the product and Reliance will give 100% money back.)
Please note that Bhoomi Park is a big complex with more than 1000 flates. If improve your connectivity there its good for your company too.
Look fwd for your quick reply.
Thanks
A Desai
Please note that now i have got my service activated.But not getting Broadband + connectivity at my home. I stay at Bhoomi Park Phase 1, Jankalyan Nagar, Near Baf Hira Nagar, Off Malad Marve Road, Malad ( West) Mumbai-400095.
Kindly check and let me know if connectivity can be improved there in short time. Pls revert on this so that if its not possible i can take decision on surrender the product and claim my money back.( This was committed to me that if you do not get connectivity you can return the product and Reliance will give 100% money back.)
Please note that Bhoomi Park is a big complex with more than 1000 flates. If improve your connectivity there its good for your company too.
Look fwd for your quick reply.
Thanks
A Desai
this pradeep kumar from salem, tamil nadu. I happen to face similar activation problem recently. The C.C have a bad attitude towards their customer. All they need is money and they are not ready to offer service. The broad band+ from relinace is the first and the last product that i am ever gona buy from them.
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Thanks