[Resolved]  Reliance Communications — Reliance Broadband USB connection not received

Hi Nonodal Officers,

WHAT IS THE STATUS?? when I'll get money back?

Last 4 months I am continuously visiting the Reliance Bund garden Office & contacted reliance Officers/staff but they are not able to solved my problem.

Please look the matter ASAP.

--
Regards,
Abhay A Joshi
Cell# [protected]


Re: 'ADAG=[protected]'



-----Original Message-----
From: abhay joshi ([protected]@gmail.com)
Date: Wednesday, August 05, 2009 07:03 PM
To: Care Email ([protected]@relianceada.com)
Subject: Re: Reliance Broadband USB connection not received

To: BBA1 ([protected]@relianceada.com)
Subject: Re: Reliance Broadband USB connection not received

ubject: Re: Reliance Broadband USB connection not received

Hi All,

WHAT IS THE STATUS OF THE PROBLEM? AFTER 4 MONTHS ALSO MY PROBLEM NOT RESOLVED... WHO IS LOOKING INTO THIS PROBLEM? OTHERWISE I 'LL ESCALATE THIS ISSUE TO CONSUMBER COURT & TRAI.
--
Regards,
Abhay A Joshi
Cell# [protected]


On 6/3/09, abhay joshi <[protected]@gmail.com> wrote:
Hi,

WHAT IS THE STATUS OF MY ISSSUE? I PAID AMOUNT FOR USB 3500RS & HAVN'T RECEIVE WIRELESS RELIANCE USB.

RELIANCE GUY TAKEN BACK FROM ME HARDWARE TO REPLACE IT WITH NEW ONE.

I VISITED KALYANI NAGAR RELIANCE AG OFFICE & CALLING MR. ANIL CHOURASIA ([protected]) BUT HE NOT PICKUP MY PHONE NOR SOLVED MY ISSUE.

ITS ALMOST 1 & half MONTHS I CALLING EACH RELIANCE EXECUTIVE P JADAV ([protected]) & INDRAJIT SINGH ([protected]) BUT NO RESEPONSE.

PLEASE TAKE THIS MATTER PRIORITY... .


--
Regards,
Abhay A Joshi
Cell# [protected]




On Tue, May 19, 2009 at 10:47 AM, abhay joshi <[protected]@gmail.com> wrote:

Hi,

Any updates on same?
Please look issues on priority.


Regards,
Abhay A Joshi
cell# [protected]



On Sat, May 16, 2009 at 8:54 AM, abhay joshi <[protected]@gmail.com> wrote:
> Hi,
>
> I have taken reliance broadband USB connection of model ZTEAC8710 from
> reliance customer executive Mr. Rahul Taper (cell# [protected]) on 24th
> Mar 09. He gave me USB wireless broadband connection of Rs. 3500. &
> assign model number [protected], hardly I able to use it for 15 mines &
> hang my machine of operating system windows server 2003 .Regarding
> this problem I called customer care, I was surprised to know that
> modem number [protected] is not on my name. It is already assigned to
> other company/customer. Mean time on 5th April Mr. Rahul Tapre & Sushi
> shine(given demo) cell# [protected] took back my modem for replacing
> it with new one/number but after so many follow-up no one return my
> modem. It’s almost 25 days. On 9th Mar I visited Pune reliance AG
> office at kalyaninagar & meet Mr. P Jadav (Cell# [protected]) reliance
> executive. Mr. Jadhav promises me that I’ll get modem by Monday. He
> told me wrong CAP is loaded. He called Mahavir Treading Company where
> from modem is issue. Later I talk with Mahavir some Guy (cell#
> [protected]) he also promise me to give me modem back ASAP. It has been
> 25days, I am struggling for one good working modem, though I have paid
> full payment for it .Whenever I called them up neither anyone pick it
> nor gave me resolution. This is nothing but demolishing name of
> Reliance by giving their customer such bad, unprofessional service.
> My cheque no is clear on 28th Mar 2009 by the name of Mahavir Treading Company.
> My address:-
> Flat 1 Shreemant Mangalmurthi krupa Apt., Nr. Acolade, Opp Hyundai
> Showroom, Kharadi, Pune-411014.
> Cell# [protected]
>
> Please do needful to get my problem solved which I am facing because
> of irresponsible vendors of Reliance like Mahavir Treading Company or
> get my money back ASAP.
> This is kind request please do actions on the same.
>
> --
> Regards,
> Abhay A Joshi
> Cell# [protected]
>
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have purchased a USB Modem from the MG Road Reliance branch. But it is not providing satisfactory
internet connection even after 4 months. Eventhough I repeatedly requested to rectify the complaints,
the reliance officials told that it was due to the virus problem. Atlast I found out that it was not due to virus problem but the equipment was a defective one. Then I changed to BSNL usb modem which started functioning in the beginning itself. The Reliance official did not do anything to our grievance.
I have purchased a USB Modem from the MG Road Reliance branch. But it is not providing satisfactory
internet connection even after 4 months. Eventhough I repeatedly requested to rectify the complaints,
the reliance officials told that it was due to the virus problem. Atlast I found out that it was not due to virus problem but the equipment was a defective one. Then I changed to BSNL usb modem which started functioning in the beginning itself. The Reliance official did not do anything to our grievance.

My Mobile No.:[protected]
My Address : Saji Vattoly,
Prthibha Road First Lane,
Padivattom P.O.,
Palarivattom.

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