[Resolved]  Reliance CDMA — Activation Problems

Address:Thiruvananthapuram, Kerala

Hai Sir,

I am Arun.B from trivandrum, Kerala. I bought a Palm Pixi Plus CDMA without Sim model.
Now i am not able to activate my existing cdma number into it, i went to web world more than 5 to six times.
And they are not helping me to activate.i called CC through *333...and they are telling its a simple procedure go to web world.
Can you guys please tell me whats going on??? it has been more that 5 days, i am begging in reliance web world to activate.
Sometimes they even refer me to a outside guy ...who will activate me at a cost of 1000rs.

i am using reliance for more than 5 years...with a cdma connection, gsm connection and rel broadband.

HELP me if i am your valuable customer.

My number
[protected](CDMA)
[protected](GSM)
[protected](Broadband)

Arun.B
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear sir,

No nothing has been resolved, when i had the conference call, web world guys assured me by today evening it will be activated, but its more than 3 days, no call from them, and when i contacted they told very casually it will take time may be 10 days or more or sometimes we cant.

Please help me guys what did i do wrong???

Details of the phone on which i want to activate
MEID HEX: A100000B8BC595
MSN : P8V2014A82DJ
and my number on which i want to activate is [protected]

My all devices are working through reliance, why are you forcing me to move out of reliance?

B.Arun
Hai Sir,

This the third time i am complaining, nothing is happening, i am not able to activate. Can you guys give me one solid reason for not doing. Shame on reliance helping outsiders for activation.

Hello higher officials in reliance, vendors outside are adding MEID number into reliance database at a cost. "What about database security?"

Incredible India

B.Arun
Hi Arun,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Yes i had a call...told clearly without RSN number its not possible...RSN means Reliance serial number, and we will get that only for the phones purchased from reliance. Also no answer for vendors activating from outside reliance.

Lost Hope

B.Arun
Hi Arun,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information