[Resolved]  Reliance CDMA — Given wrong Information on tariff Plan.

Dear Sir/madam,

This is to inform you that i have purchased a reliance CDMA Postpaid connection 199 plan [protected] from one of the reliance outlet at Kharghar, Near Hiranandani , Navi Mumbai.
At the time of purchasing the same i asked them that i need a Reliance plan in which i want Reliance cdma to gsm free , so one of the girl from there suggested me the reliance 199 postpaid plan , i asked them several time that is it free , she said yes reliance cdma to gsm is free. so on that basis i purchased the same plan and in the first month i got bill of 450/- , though i didnt asked for details and i cleared the bill, Now in the second month i again got the bill of 900/- hence i asked for bill details and i found that the call to reliance Gsm mobile are not free , so i went again in that outlet and they said the person who told you this information had left this company and now they are denying that there is no such plan of Reliance cdma to gsm free. Hence for the same reason i didnt paid the bill so they barded my outgoing call.
now i m not able to call or msg anywhere, is it so that i have to pay that much amount of bill though its not at all my mistake, why should i face these difficulties as the mistake is not mine.
Please revert me back as soon as possible.

Regards,
Kiran Kasture
[protected].
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Aug 14, 2020
Complaint marked as Resolved 
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