Reliance CDMA Phone — ACTIVATION OF EXTRA SERVICE WITHOUT ANY REQUEST

SIR,
I HAVE BEEN USING RELIANCE CDMA PHONES FROM LAST 3 YEARS. FEW MONTHS BACK I GOT MY POSTING IN COCHIN.I BOUGHT A NEW NUMBER IE [protected] FROM RELIANCE OUTLET.
PROBLEM STARTED HERE,,,IN MONTH OF AUG 2009, ONCE EARLY MORNING AT AROUND 3 AM I GOT A CALL FROM RELIANCE,,,WHICH WAS PLAYING QURAN IN IT.I GOT SURPRISED TO LISTEN ALL THAT.
SAME DAY AT ABOUT 10 AM I CALLED RELIANCE CUSTOMER CARE AND ASKED ABOUT THE SAME. IT WAS THE TIME WHEN I GOT 1ST SHOCK,,,IT WAS TOLD TO ME THAT MY QURAN SERVICE HAS BEEN ACTIVATED,,,,WHEN I ASKED THAT WHO GAVE THE APPROVAL FOR PUTTING THIS SERVICE ON FOR MY NUMBER...IT WAS TOLD THAT I HAVE ONLY DONE IT...WHICH I NEVER DID????

I CLEARLY TOLD THEM THAT IT HAS BEEN NOT DONE BY ME...AND I REQUESTED THEM TO DEACTIVATE IT..REPRESENTATIVE SITTING ON THE OTHER SIDE DID THE SAME..WITHIN FEW HOURS I GOT A MESSAGE THAT MY QURAN SERVICE HAS BEEN DEACTIVATED...

IN MONTH OF OCT 2009,,I STARTED GETTING MESSAGES FROM RELIANCE REGARDING QURAN AGAIN,,,I THEN CALLED UP CUSTOMER CARE REGARDING IT...
IT WAS THE TIME WHEN I GOT 2ND SHOCK...IT WAS TOLD TO ME THAT QURAN SERVICE HAS BEEN ACTIVATED ON MY NUMBER FROM 15 OCT 2009 AND AGAIN I HAVE BEEN CHARGED 30 RUPEES FOR THE MONTH...

AND WHEN I ASKED THE CUSTOMER CARE REPESENTATIVE THAT WHO GAVE THE REQUEST FOR QURAN SERVICE ON MY NUMBER,,,THEN THERE WAS NO REPLY????

IT IS DISGUSTING,,,TOTALLY NUISANCE..
PLEASE HELP ME OUT REGARDING THIS INCIDENCE...
I WILL BE VERY THANKFUL.

DUTT

ADDRESS:-

ASST COMDT S DUTT.
CG KOCHI CTK FLT,
747 SQN, INS GARUDA,
NAVAL BASE, KOCHI
PIN - 682004