[Resolved] Reliance CDMA — unnecessary VAS service charges without my concern | |
Sir,
As complaint on my phone, Reliance CDMA number [protected] :
Again Rs 30/- charges deducted from my for unknown service
So return remaining dues
Previous complaint details are -
My complain is that again and again Reliance service has activated on my phone, Reliance CDMA number [protected] :
In last one and half month 3 or 4 times complaint registered about unknown VAS service activation
and these services is regularly deducting money from my account
All these activations were without my knowledge and consent. I want all VAS services deactivated and also charged amounts to
get refunded to my balance as I never approved such activation and instead was harassed of such regular automated activation
against my will.
VAS service charges one week has been passed so please do the needful otherwise i have to go for other action so please refund my account balance without any delay
They should not be activate any VAS service in future if it does i have to go for new mobile service providers possible... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Sir, As complaint on my phone, Reliance CDMA number [protected] : the 8 days have been passed and no refund of Rs 30/- charges deducted from my for unknown service So return remaining dues. In last one and half month 3 or 4 times complaint registered about unknown VAS service activation and these services is regularly deducting money from my account All these activations were without my knowledge and consent. I want all unwanted VAS services charges get refunded to my balance as I never approved such activation and instead was harassed of such regular automated activation against my will. so please do the needful otherwise i have to go for other action so please refund my account balance without any delay They should not be activate any VAS service in future
Reply
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
" Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care"
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care"
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