Comments
sir,
Continuing 5 days automatically deduct balance in my account.i had complained that in customer care, but there is no responsibility of customer care.so i request kindly solve the problem. Hoping for the favourable action from your side.
Thanks & Regards..
A.Rao
[protected]
Continuing 5 days automatically deduct balance in my account.i had complained that in customer care, but there is no responsibility of customer care.so i request kindly solve the problem. Hoping for the favourable action from your side.
Thanks & Regards..
A.Rao
[protected]
Dear sir/mam
It is my painful duty to inform you that there are some wrong activation's are happening in my mobile no. [protected] which is registered on the name of Sonali Gupta
in this respect I had complained so many time in customer care by calling 198 and 333, but for that; representatives are not responding well. exactly they are giving me excuse of next 24 hours waiting for deactivation of those services since last 2 weeks.
i am totally unsatisfied with those responses and excuses.
the deductions were made for Rs. 7 and then Rs 7 again and the finally was for Rs. 30 which was refunded this morning after calling reliance customer care.
kindly help me to stop those services and refund my money which was deducted wrongly as well as activate DND services on my mobile no.
thanking you....
It is my painful duty to inform you that there are some wrong activation's are happening in my mobile no. [protected] which is registered on the name of Sonali Gupta
in this respect I had complained so many time in customer care by calling 198 and 333, but for that; representatives are not responding well. exactly they are giving me excuse of next 24 hours waiting for deactivation of those services since last 2 weeks.
i am totally unsatisfied with those responses and excuses.
the deductions were made for Rs. 7 and then Rs 7 again and the finally was for Rs. 30 which was refunded this morning after calling reliance customer care.
kindly help me to stop those services and refund my money which was deducted wrongly as well as activate DND services on my mobile no.
thanking you....
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance GSM — Regarding the non-deactivation of the service
Sir,In Jan2010, one of the services(Voice Chat Service) was subscribed to me on my mobile[protected] and the amount of Rs.30/- was deducted. At that time i had loged many complaints regarding the deactivation of the above said service.Many time I was told that the service would be deactivated very soon. On roaming in delhi,one of the Guy was NARINDER(Customer Care Representative),who assured me for the same.But on 9th Feb,2010,the same service was renewed and the same amount(Rs.30/-) was deducted from my account.Then i lodged complaint regarding this on the morning of Feb,10,2010(Time 8:10AM).Then PRIYA(Floor Supervisor) assured me that the amount would be refunded in two days.But when i asked about the status of my complaint on 11th Feb,2010(Time 6:30PM),then AMAN(CC Executive) did not tell me the status and disconnected the call.Even Floor Supervisor (LALIT) assured me the amount would be refunded but till date and time the amount is still unrefunded and i am unable to speak to any of the customer care executive as the call is not being transferred to the concerned department.I am requesting you kindly do the needfull as soon as possible. Hoping for the favourable action from your side.
Thanks & Regards,
Krishan
[protected]