[Resolved]  Reliance Communication, Jaipur. — I am suffering due to mistake of Company (Matter is very serious)

I was using a number [protected], in the month of November i have given request to terminate the no and make all due payment of the No. [protected] at reliance office at sehakar marg, Jaipur. After that Mr Gaurav Jain(Reliance Communicaton employee at jaipur and his mob No. [protected]) came to me and ask me to fill the form for owner ship transfer. I did the same as he said.
After a month i got to know the no has been changed [protected] ( CAF NO./Relationship No.[protected] as per bill dated[protected] but the address is same that is of my address and some one else is using the no. They have issued the no some one else with makeing any physical confirmation of his adress. Now every month reliance billing me of those calls which are not made by me. I am suffering just because of mistake of reliance. I told my Gaurav about this matter and said this will be resolved soon. i was folloing him continusally but he did not responde then heask me to send a mail to Mr Ashish Kulshrestha (Reliance Communicaton employee customer care head at jaipur and his mob No. [protected]) he said we can nor change the owner ship nither terminate the no. [protected] untill the customer make the payment. I ask to Mr Asish to provide me call details of the No. [protected] and provide me a letter metioning the the call made from this No. [protected], Kapil Goyal is not reposiable. He directly dined. I am not responsible for the calls made made from this no. [protected] ( CAF NO./Relationship No.[protected]

On the otter hand collection department people calling me for making me paymet. Every day they are calling me for payment.


Its a very serious matter.


Thank You


Regards

--
Kapil Goyal
Jaipur.
Mob.[protected]