Reliance Communication

3 Reviews

mamali246 on Jun 28, 2012

Unnecessary balance cut form pre-paid a/c

Sir,
I have recieved a message that " Your subscription to CRBT has been renewed" and Rs. 30.00 has been cut from my prepaid a/c as i never knew about this CRBT service and I never activated or subscribed to such a useless and stupid thing. I tried to contact customer care service but my call is kept waiting for some minutes and then disconnected.
Second thing is that it is disturbing mr no. of times per day by calling with a no. value added services which is useless for any one.
I think it is a case of still from customers as the amount of money is being stolen from our a/c without our permission.
I saw in this site, many complains were there regarding this useless CRBT services, and i don't know what results they got after giving complaint, so anybody can do a favour for me.
D.A.N.RAJU
Mob: 9861969629

2 Comments

Comments

Jun 29, 2012 by

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Jul 4, 2012 by

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare