[Resolved] Reliance Communications — Customer care service | |||
Hi....This a SANDEEP KUMAR. I am using Reliance and my mobile no. is [protected]. from last few months I am facing a problem regarding main b/l deduction due to a service called TASAN At first RELIANCE CUSTOMER CARE SERVICE is very bad as it can't be reached any time from any number always it says "This Route is busy Please try again later." But I have tried a lot & got the line and I got a response that "We can't deactivate the service you need to deactivate from your side" but The CRO can't explain the procedure to deactivate the service...& Now I called the NODAL officer but I got the same response from them also. CRO's are just redirecting from 198 to *333 in case of complain also. I don't want any VAS related service on this number I just want to use this number to CALL & SMS Its a kind request that If it is possible then PLEASE solve the problem with this number...& to improve the CUSTOMER CARE SERVICE of this company Thanks With regards SANDEEP my amail add- [protected]@yahoo.co.in Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
This to inform you that your customer care service is very bad. They try to neglet customers complain.
I yesterday day tried to speak to the customer care executive but they just pick the call and drop it.
They don't ever care about our problem.
So I request you to please improve your interaction with consumer.
And some times it also happened that we try to call customer care number but we found it busy for hours.
I yesterday day tried to speak to the customer care executive but they just pick the call and drop it.
They don't ever care about our problem.
So I request you to please improve your interaction with consumer.
And some times it also happened that we try to call customer care number but we found it busy for hours.
your customer care service receiving the call . they say that wait 5 min and they are not giving ans till it become half n hour . . . i want my this problem solve soon
To, PRESIDENT and CEO,
Reliance Communications,
Anil Dhirubhai Ambani Group
sir,
here with I would like to forward you some shocking facts about the Reliance Communication Customer Care .. And would like to tell you that, it's the worst ever I had such customer service experience.
Pls have a look my below conversation and you can come to know till what level they can frustrate customers..
My first ever complaining email is 24/4/2015 service request id[protected] right into the bottom.. and above all are communication with your team with dates mentioned..
Reliance Communications,
Anil Dhirubhai Ambani Group
sir,
here with I would like to forward you some shocking facts about the Reliance Communication Customer Care .. And would like to tell you that, it's the worst ever I had such customer service experience.
Pls have a look my below conversation and you can come to know till what level they can frustrate customers..
My first ever complaining email is 24/4/2015 service request id[protected] right into the bottom.. and above all are communication with your team with dates mentioned..
worst customer care service.
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
MY MOBILE NO IS [protected]
from last few months I am facing a problem regarding main b/l deduction, RELIANCE CUSTOMER CARE SERVICE is very bad as it can't be reached any time from any number
always it says "This Route is busy Please try again later." But I have tried a lot
Its a kind request that If it is possible then PLEASE solve the problem with this number...& to improve the CUSTOMER CARE SERVICE of this company
Thanks With regards
SANDEEP