[Resolved]  Reliance Communications — Balance deducted after recharge.

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi ,

Whenever i have recharged my cell's balance of Reliance prepaid, without having any conversation with anyone (hardly 4 -5 mins.) it's balance got reduced to it's minimum level. It happened twice.
I asked customer care executive to get me the details of the call and where my balance got deducted and why, they used to reply, at this moment we can't update the status, our systems are not working, we are not getting your voice, we can't provide you the details 3 -4 days back.

These type of worst services these guys are offering.

Please look into this as this is too much embarrassing for me.

Thanks,
Vikas
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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