[Resolved] Reliance Communications — balance deduction without any reason | |||
DEAR SIRMAM ON MY RELIANCE NUMBER [protected] RS 30DEDUCTION AGAIN AND AGAIN OR ANY VAS SERVICE THE VAS SERVICE AUTOMATICALLY ACTIVATED AND DEACTIVATED.PLS REUND MY BALANCE. THANX ISHANT SINGLA [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
thanx
Hi, I am a very frustrated customer of Reliance Communications. I am sorry to say company is cheating with its customer.
My concern is I have recharged my mobile no. [protected] for Rs. 120/- on 08/04/2014, I have got Rs. 120/- as an talk time from which i have hardly used Rs. 30/- and all my balance has been deducted without any reason.
When I called on customer care then got various response from customer care executive.
1. Rahul (As I can see you have not recharged for Rs. 120/-) according to him I m lier.
2. Rahul transferred my call to his senior Rinku Singh, he has disconnected my call.
3. I called again and spoke to your customer care executive, he took sometime for checking my details and said pls call after sometime, as system is not responding.
When i asked him to take my complain or arrange a call back, he straight away said it is not possible you call after sometime
I am very frustrated, you let me know how many times do i need to call customer care for getting my money back which has been debited from my account without any reason.
My alternate No. [protected].
Pls refund my amount ASAP.
Thanking you
Aslam
[protected]
My concern is I have recharged my mobile no. [protected] for Rs. 120/- on 08/04/2014, I have got Rs. 120/- as an talk time from which i have hardly used Rs. 30/- and all my balance has been deducted without any reason.
When I called on customer care then got various response from customer care executive.
1. Rahul (As I can see you have not recharged for Rs. 120/-) according to him I m lier.
2. Rahul transferred my call to his senior Rinku Singh, he has disconnected my call.
3. I called again and spoke to your customer care executive, he took sometime for checking my details and said pls call after sometime, as system is not responding.
When i asked him to take my complain or arrange a call back, he straight away said it is not possible you call after sometime
I am very frustrated, you let me know how many times do i need to call customer care for getting my money back which has been debited from my account without any reason.
My alternate No. [protected].
Pls refund my amount ASAP.
Thanking you
Aslam
[protected]
i am using reliance gsm number from 3 months and from past 15 days i am facing problem with reliance number.
When ever i recharge my number within few hours it will become zero and i should have to recharge again to make calls.upto now i have recharged 200 and not even made 30 calls but now balance is Zero.If i call customer care they will say your details are not updated and call later i have done many times and nothing done.It is just a time waste customer care and i don't know why they are running this waste customer care.If they cant provide proper response they can stop there services.My contact no:[protected]
When ever i recharge my number within few hours it will become zero and i should have to recharge again to make calls.upto now i have recharged 200 and not even made 30 calls but now balance is Zero.If i call customer care they will say your details are not updated and call later i have done many times and nothing done.It is just a time waste customer care and i don't know why they are running this waste customer care.If they cant provide proper response they can stop there services.My contact no:[protected]
my internet pack is valid for 23.4.2015 but they deduct balance from my account 170 rupee when i call them . they said they have no detail for that
my internet pack is valid for 23.4.2015 but they deduct balance from my account 170 rupee when i call them . they said they have no detail for that my no is [protected]
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care