Follow us
Log in        Register
     
 

Reliance Communications - Balance reduction without consent

 
5 Reviews
User
  shibusap2000@gmail.com on Jun 4, 2012
I would like to inform you that I have Reliance GSM sim (number is +918820816179). My Balance has been deducted without any request from my account on previous week. I would like to request you to please provide me refund for the same or give me explanation.
Complaint comments 4 Comments     Updated:
Resolve this Complaint  

Comments

N Apr 30, 2011 by
User
kdmrox Reliance Communications  - Balaghat, Madhya Pradesh, India
 

Balance reduction - Reliance GSM

Myself Kishor Dhamande, am using Reliance GSM no. are 9907440571. Before 2 days suddenely my mobile balance deduced from 41.xx to 2.xx. for this i was complaint in Reliance customer care but they are not able to solve this problem. then i recharged with 25 Rs. and that total amount used. further i again recharged with 100 Rs. and after 4-5 hours suddenly one service "Zaheer 30 pack" automatic have been activated, and i charged for 30 Rs. my balance deduced from 88 to direct 58. My problem is that if i do not activate any type of service then why this services activated automatically on my sim card. please solve my problem. otherwise i will be depresse............
D Jun 4, 2012 by
User
shibusap2000@gmail.com  
 
I completely disagree with the way the service provider are acting
N Jun 7, 2012 by
User
RCOMcare  
 
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
N Jun 12, 2012 by
User
RCOMcare  
 
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    code
    Reliance Communications - Balance reduction without consent