Reliance Communications — Balance reduction without consent

 
5 Reviews
 shibusap2000@gmail.com on Jun 4, 2012
I would like to inform you that I have Reliance GSM sim (number is +918820816179). My Balance has been deducted without any request from my account on previous week. I would like to request you to please provide me refund for the same or give me explanation.
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Balance reduction - Reliance GSM

Myself Kishor Dhamande, am using Reliance GSM no. are 9907440571. Before 2 days suddenely my mobile balance deduced from 41.xx to 2.xx. for this i was complaint in Reliance customer care but they are not able to solve this problem. then i recharged with 25 Rs. and that total amount used. further i again recharged with 100 Rs. and after 4-5 hours suddenly one service "Zaheer 30 pack" automatic have been activated, and i charged for 30 Rs. my balance deduced from 88 to direct 58. My problem is that if i do not activate any type of service then why this services activated automatically on my sim card. please solve my problem. otherwise i will be depresse............
I completely disagree with the way the service provider are acting
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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    Reliance Communications - Balance reduction without consent