Reliance Communications — Amount Debited for ussance.

Address:Mumbai City, Maharashtra

I am holding Reliance CMDA mobile from last several years, from last 2 months they have started debiting amounts for the services we do not require & that are been debited at midnight, when call to Customer Care first of all we have to wait for 5 - 7 minutes to get connected to the concerned staff after informing our complaints for debits they inform our system is not working & will be ready after 1 - 2 hour, again we recall them we have inform all data once again to the new staff but they could not resove our querry & also do not launch our complaints. After pushing them a lot they transfer our call to their executive incharge here once we have to inform him the whole Mahabharat. Debits are made for Cricket Score SMS whereas we do not require such facility,
(apni income ke liya dosro ko marna) after several complaints & information given to Customer Care - Reliance the system is still continued by them & every day they deduct INR - 6 -7 from balance.

Request you to help us in the said matter!

Nikhil :[protected]
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Dear Nikhil,

As per our discussion on the phone, You were informed that the amount has been posted back to your account. Hope your issue has been resolved to your satisfaction. Your feedback is important for us, Keep posting!

Regards,
Reliance Communications Response Management Team.

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