[Resolved]  Reliance Communications — SINCE 19.10.2010 STILL STD LOCK.

Address:

Durg, Chhattisgarh

SIR,

NO BODY SERIOUS LIT ION TO MY PROBLEM I AM BUSINESSMAN I LOST LOT OF BUSINESS DUE TO STD LOCK IN MY PHONE [protected], AFTER BILL PAY.

BELOW GIVEN DETAILS OF MY APPROACH TO
RELIANCE COMMUNICATION CUSTOMER CARE & OTHER DEPARTMENT.

WHEN MY BILL EXIT CREDIT LIMIT THEY STOP IMMEDIATELY STD FACILITY, WHEN I PAY BILL THEN THEY STILL NOW 27.10.2010 TIME 12:20 ( I MEANS 7 DAYS COMPETED WITHOUT STD FACILITY ) I SUFFER LOT OF LOSSES OF BUSINESS
& TIME & MORAL , THIS RESPONSIBILITY OF RELIANCE COMMUNICATION

BELOW GIVEN DETAILS OF MY APPROACH TO RELIANCE COMMUNICATION CUSTOMER CARE & OTHER DEPARTMENT.

1) 19.10.2010 TO 23.10.2010 I NOT WRIGHT , I COMPLAIN START 19.10.2010 , START WRIGHT SINCE
23.10.2010 WHICH IS GIVEN BELOW.

2) CUSTOMER CARE DATE 23.10.2010 MR ALAM COMPLAIN NO[protected] RIM
[protected] REQUEST NO[protected]

3) CUSTOMER CARE 24.10.2010 MR. SAMNENDRA [protected] COMPLAIN NO

4) CUSTOMER CARE 25.10.2010 TIME 21:50 RELIANCE REQUEST. MR. RANJEET
KUMAR[protected]

5) CUSTOMER CARE 26.10.2010 TIME 10:45 REQUEST MISS SOMITA – ONLIME
ACTIVATE WITHIN THREE HOUR ACTIVATE.

6) RELIANCE WEB WORLD 26.10.2010 TIME NEAR 15: 15 I GONE TO WEB WORD
IN BHILAI & TALK TO MR. GOPAL SAH MAIN OFFIC
BHILAI THEY SAY YOUR STD SINCE LAST NIGHT
O.K. I SAY STILL NOT O.K.


7) CUSTOMER CARE 26.10.2010 TIME 17;20 REQUEST NO. MR.VIMAL NOT ACCEPT REQUEST
& COMPLAIN. HE SAY HE ACTIVATED ONLINE PHONE WILL OPEN WITHIN
THREE HOURS.

8) CUSTOMER CARE 26.10.2010 TIME 20:50 MR. HIMANSU COMPLAIN NO SERVICE
REQUEST NO[protected] HE SAY WITHIN 6 HOURS WILL BE O.K.

9) CHAIRMAN CHAMBER 27.10.2010 TIME 11:50 MISS. TANUJA ( CHAIRMAN CHAMBER ) SHE
SAY I WILL CALL YOU BACK.

10) CUSTOMER CARE 27.10.2010 TIME 11 :55 MR. RUPESH COMPLAIN HE SAY I ALREADY
ACTIVATE PHONE WILL BE OPEN WITHIN 3 HOURS MUST.


THANK YOU
HASMAT ALI
F/O SHAKIRUN NISHA
[protected]

MIG-II-239 HUDCO BHILAI DURG ( C.G.)