Reliance Communications — threatening for payments without giving the desired speed of internet & making false promises.

Address:

Bhopal, Madhya Pradesh

i have purchased a reliance netconnect broadband+ modem around a year ago (April 2011), they promised me that i will be getting the speed of 256Kbps & a free website for 1 year, but it give the approx speed of 30 Kbps & no website was given by them. i complained to their customer care & nodal officer several times, in reply they always tell- they are working out on the network problem in my area & will be able to fix it up by 2 months but the months kept on passing by and the problem remains the same. So i asked for concession in bill,they agreed to give me concession on bill till the problem of network continues but after two months(June 2011) they stopped providing concessions, so in return i didn't pay the bill & terminated the connection(July 2011). Now after 8 months they filled a complaint against me in court for not clearing the dues & a lawyer called me & told if you don't pay your bill by today court will issue a warrant against me (without any prior notice). So i paid the bill.
now kindly look into this matter as soon as possible.
thank you