Reliance Communications — Cannot end SMS after complaining and waiting for 12 long days.

Hi There,

My Name is Chetan Suhasaria, nand want to complain about reliance GSM Service Connection NO. [protected], of Calcutta. This is To inform that i am not being able to send SMS For the Pat 12 Days and have been complaing for this Quite a long time.
I was told by the cust. care Exec that it will be done within 6 hours...but it wasn't solved for 3 days..Again, helpless and after long trials got thru the Cust. Care, talke to the Person there was assured that the Problem will be Resolved within next 2 days.
It wasn't, again Called up to the Cust Care department...Same response will take 2 days after talking to the Senior Executive.
After Getting Frustrated with Whole of the Process i m really ashamed that using Smart for so long earlier also faced some problem and now also facing the Problem again and again. I think my complaints are going in some kind of trash bin where there is no response to the service that i complaint for. PLEASE NOTE THE TWO COMPLAINT NO'S[protected]Exec. Name: Srija) and the other no. i don't have iot handy with me otherwise i would have provided u with that no...and will provide if needed.
Sorry to inform u but if Someone asks me whether he/she should opt. for Reliance the answer would be "NO"...please look into the Matter and Do the Needful as i think i m helpless at the Moment..

Furthermore its the bare truth just because of this kind of service people are gradually hating to use Smart GSM SERVICE.


PLEASE HELP...
Chetan Suhasaria