[Resolved]  Reliance Communications — rude behaviour of mr manpreet customer care department

Dear Sir ,

This is to bring to your notice that i have been using reliance mobile since last 2years and now mr manpreet of you customer care department speeks to me in such a rude manner and an attitude as if he is doing a favour on me . the matter was that i have not applied for any caller tune and i am under the cug plan which i took for my employes and my self so i just asked him why did RIL put a caller tune of RIL power without asking me and this man Mr manpreet startyed haveing such a casual manner of talking and when i asked for the supervisor or manager he just disconnects the phone and puts me on a long hold without even asking me and comes back after few minutes and tells me that there is no senior there call after an hour.... his attitude and his words may be sounding not offenceive but the way he used the words and his tone was defenately offensive and thus i regret to say that i would like to stop your services immediately...
my no [protected]..
LLOYD ROZARIO
DIRECTOR
HIGHFLY MANAGEMENT CONSULTANTS
AHMEDABAD
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Aug 13, 2020
Complaint marked as Resolved 
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I using reliance mobile, Number is [protected], plan is life time prepaid, having balance of Rs. 50 but when i am trying to call i listen message that you have not balance for outgoing call. I am trying to call customer care but it is always busy also i tryed on Internet but relience website unaccesible. please registed my complaint and forward to reliance for urgent action
sir
i bought a gsm sim card from kh road reliance outlet on 07/02/09 and still not active. i try to call the numbers [protected] this number some time busy and its not answerable on my alternate nnumber.
2.[protected] on this number they say diffrent stories finally mr ayaz said this no not belong to kh road office.
3.[protected] this is karnataka nodel officer no they promise me that my no will be active yesterday (thats 09/02/09)again they promise it will be active today morning. from morning iam trying this no even this complaint deparment is playing they answers the phone and disconnect, finally want to say that i bought sim for 93rs and spent nearly 190rs for activation and still its not active.

please take a step i dont know how many of them or facing this kind of problems

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