[Resolved]  Reliance Communications — MCA & DND

My Mobile No.[protected]

My mobile is registered since more than an year for MCA (Missed Call Alerts) for which Reliance is charging me Rs.15/- per months, against which I was suppose to get sms alert of callers who call me while my number was not-reachable/switch-off. But this facility was not working since long, and I use to spend Rs.2/-(sms-MCA-51234) & Rs.5/-(sms-MCALL-51234) to pull-up those missed calls. After an year when I got educate regading such services, complaint to Reliance, but they just heared. After number of times reminding them for waiver of faultly cahrges, they just open new complaints & just closes those within time band as per TRAI guidelines. Not bothered to resolve the problem atleast.

My mobile number is registered with NDNC since 2006, then also frequently getting promotional calls/SMS. For which complaining Reliance to stop such nonsence, but they are just opening & further closing the complaints. Height is that, getting promotional SMS from Reliance itself, also from Reliance Communication's partners like Gandhi Communications Raipur.

For above both the problem, many times complaint (by call & by email) to Nodal Officer,MP-CG, Reliance, Mr.Saurabh Khede. I never seen such an irrisponsible person in such responsible post. He never revert backed to his own committment, nor bothered to guide his team to solve the customer's problem.

I am just fedup with the services/committment of Reliance Communications Ltd., Non of the department is following guideling of TRAI. Even Appellate Authority too deaf.

Now where shall informed about such HARRASMENT from Reliance ????
Seriously thinking to change my operator !!! but it takes time, though my number is distributed to various clients.

Please help !!!!!