[Resolved] Reliance Communications — MNP Request not processed | |
Hello, I requested for port out on 11 Apr 2011 at that time you have rejected the request saying that there is overdue and you have to pay it. I paid the amount and still it hasn’t processed when I called today to Customer Service Center, the respective service representative told me that your request has been rejected as you haven’t completed 90 days. Actually I have taken the services of Reliance GSM on 8 Jan 11 but still they are saying you haven't completed 90 days I don't know how they are calculating 90 days. So again I have given the Port out request today on 28 April 2011. So kindly process it ASAP I want to leave this network because I am extensively travelling to Bangalore, Mumbai and Hyderabad and while travelling I am not getting any coverage on highways. I am able to see 1 or 2 network bars but when I am trying to call I am getting error as “Network Error or Network failed”. I need to contact others while travelling and vice versa but I am unable to contact or not getting incoming calls also due to this problem. I have cleared all my overdue till date. When I am every time ask the status I have got different answers the customer service representative says you have to process it from Web World and the Web World representatives says you have to call service center but I haven't got any proper information for the same. Kindly refer the below details it clearly shows the 4 invoices are generated and also I have paid the amount for respective 4 invoices. Bill Details - Mobile GSM - [protected] Sr. Relationship No Bill Date Amount Due Date Invoice Number 1 [protected] 25-Apr-11 876.00 13-May-11 [protected] 2 [protected] 25-Mar-11 1102.00 12-Apr-11 [protected] 3 [protected] 25-Feb-11 1229.00 15-Mar-11 [protected] 4 [protected] 25-Jan-11 186.00 12-Feb-11 [protected] Payment History - Mobile GSM – [protected] Sr. Payment Date Receipt Number Payment Mode Amount Status 1 26-Apr-11 S[protected] Credit Card 1000.00 Paid 2 13-Apr-11 S[protected] Debit Card 900.00 Paid 3 25-Mar-11 S[protected] Credit Card 1102.00 Paid 4 26-Feb-11 S[protected] Credit Card 1220.00 Paid 5 12-Feb-11 S[protected] Credit Card 186.00 Paid Please do needful as early as possible. Regards, Shashank Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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