Reliance Communications — internet connection

Myself Kapil with mobile number [protected]. hereby i am submitting the complaint second time regarding the services provided by the Reliance in case of its internet services over the recharge of 99/- Rs per month. Inspite of full network coverage the speed in the S.A.S Nagar area in Mohali is such a low that i am not able to open websites,facebook or anything properly. The page downloading takes a very much time and it also frustates. this is not in case of other network service providers. i also previously complained about that and the things worked go for 2 days but then they are very much deteriorated that inspite of paying full money to them i cant get use of the service due to the very very downtoearth, poor, frustating service by Reliance.I hope that they should stop this kind of schemes immediately as if one cannot get full use of service, then it should not be there after paying full amount of money
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THE CONSUMER FORUM,
i am forwarding you the mail i sent to reliance regarding the issue.

(this is mitesh here from hyderabad..i had taken reliance usb netconnect([protected]) before 6 months.your executives just gave me the connection without th demo in my lapop....after installation we found tht my laptop doesnt support the usb device...so i askd your customer care to either replace me different edition device ..they took some time but they coudnt respond me...Now after 5 months i have hired a newlaptop which supports your usb device..
i have been chargd two month rental which is not used by me so i had applied for waiver so tht i can start it using again..i had a visit to paradise web world and met srikant who takes care o[censored]sb connections..his contact num is [protected]..i am visiting him daily from one month but no response from him regarding the waiver..so please take necessary action and pass the waiver which has been unused by me.....from the day i have taken to till now i have not even used it for single minute and i paid 3500 for the device.After payig also i didnt receive the service.
see that i get the immediate solution after sending you mail.i want to start using the devic after you give a waiver and activate it.you can contact me at [protected]..)

sir,
i am forwarding this mail everyday to relianc customer care but i am not geting any solution from them from past 5 months.every ten days i send them mail..they are very careless in my issue.i didnt expect this from them.this is my complaint number (ADAG=[protected]').
please help me.
you are correct.Realince is such a mess

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