[Resolved]  Reliance Communications — Cheating & Fraud of my recharge balance

Address:

Madhya Pradesh

I have recharge of Rs 401 as the message come in my mobile number ([protected]) i.e you have get benefits of Reliance number to reliance number unlimited call free all over in India on recharge of Rs 401, I had confirm from customer care (dial *333) on date 06/08/2012 on time near 2:45 PM,The representative has assured you have get message (see on screen on their computer system) and replied surely you will get if you would recharge Rs 401,After ensuring from representative I recharged Rs 401 after half an hour but still not got any benefit and balance for talk time.I also complaint (Complaint number :[protected] in reliance customer care they replied me that you will not get any bonus and benefits and you will not get any refund,I also spoke to higher authority of reliance customer care with having call record and transaction record but she (Mrs Vidya Gaikwad) replied me that you not get any refund amount…Please help me for this injustice.I want my money (Rs 401) back or I should get corresponding talk time value.