[Resolved]  Reliance Communications — Committed plan not activated

Address:

Kosabadi, Korba, Chhattisgarh

I would like to bring your kind notice that I have requested for convert
my reliance Gsm Pre-paid number [protected] to reliance post paid service
on Korba chhattisgarh at reliance service outlet , Niharika Kosabadi
Korba on 11/07/2013.

Reliance sales executive was describe me a plan as monthly rental charges
199, Benefit - 600 min free to anywhere in India, After that 30 paisa
local mobile call and 50 paisa std call be charged, 400 sms free. plan
name reliance postpaid mnp plan 199. also i have requested them for
activate local on net R TO R unlimited free pack - 99 rs p.m rental on
11/07/2013 & i was make so many calls and sms according my bill plan.

When i call today to customer care regarding confirmation for my bill
plan they told me completely different plan which has activated to my
post paid bill plan. I have shocked and immediately contact to concern
outlet, They replied me that deducted amount will back to your account
and committed plan will be activated shortly but it did not happen till
now & no Appropriate steps are being taken by them

Please help me to activate committed plan to my number and revert all
call charges which was charged me in this mistake happens by Reliance sales
team.

Your co operation for the same shall be highly appreciated.