[Resolved] Reliance Communications — Court Case, Before Payment Due Date | |||
Hi, I am using Reliance Boardband Modem from past 3 years. I made a request of cancellation of my Reliance Data Card ([protected]) in the month of June, it was terminated on 19th June 2013. After that one of Cutomer representative called me, saying that he is unable to cancel my connection due to some technical problems and also offered me 2Gb of data up to 3 months for free of cost. But bill is generating from past 2 months for my old plan only. And also I called to customer care, but there is no resolution. Then finally i got bill of 1500 Rs, saying that due date is 8-Oct-2013. I want to clear this payment and make use of existing data card as Prepaid Connection. But today i got the call from one lady (from Delhi) saying that she is from high court, and also want me to pay the bill before 4:30 PM. If this is the case, then what is the meaning of due date 8-OCT-2013. Please provide me the resolution. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
Hi Team,
I am unable to pick your call as i am working in secured zone. Usually you can call me at any time except in the following timings
Mon - Friday 9 AM - 6 PM
Otherwise provide me your direct number so that i can reach you.
I am unable to pick your call as i am working in secured zone. Usually you can call me at any time except in the following timings
Mon - Friday 9 AM - 6 PM
Otherwise provide me your direct number so that i can reach you.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"