Reliance Communications — DEDUCTION IN BALANCE

I am a customer of reliance communications with Ph no. [protected].
There is a regular unauthorised deduction of money from my account while we are making no calls. Yesterday when I checked my balance it fell short by Rs100/- though we made no calls in the period.
So I request you to investigate into the matter and take strict action against the offender. I hope that you will ensure refund of my money.

My cell numbre is [protected].It is purchased in my brother's name Anil kumar joshi.dewahi(pahara) Mirzapur.On 28th Augest a massege came on my cell that a subscription of vas pack for renual is due for rupees 49/- and it on[protected] at near about 4.00am rupees 49/- was deducted from my balance.though before it I never subscribed for VAS pack.So there is no question of renuwal.Before deduction my balance was rupees 63.--paise .And on[protected] at 4.00 am it is deducted and my balance remainced only rupees 14.--paise.It will be horrible for me to have reliance cell if my balance will be so deducted without any reason.please check and refund my balance. Thanking You!

I faced the same problem. Rs 49 were deducted from my balance too!

my cell number is [protected]. my complaint is that why money is deducted from my cell phone. whenever i call to customer care then he/she tell me about that u have activated miti ke rang song . I dont know who is activated this services i m complainting again & again . plz accept my complaint .
I m waiting for the result.

Reliance — Deduction of balance

Hello,
My mobile no. is [protected].

10 rs. have been deducted from my account balance on 22-3-11 and same process on 23-3-11.
these deductions are unauthorized and services are not used by me.
please look in this matter otherwise i will port my number

please unsubscire the my tashan.co.in service. they reduce rs 15every week frome my account. my mob.no. is [protected]

i m using reliance prepaid connection no.[protected], in the name of DEEPAK PATEL ,,,at[protected] morning 10:45 am reliance company unnecessory subscribed caller tune on my number, nd they deducted 10 Rs for it, within 10 minute i went to reliance web world nd complaint for it, then they unsubscribed that caller tune, nd says ur amount will be refund at 48 hours,,,, after 55 hours i check my balance but that was not refunded to me ,,,, then i call to customer care for this problem so executive said it will not refund to u ,,,, u cant do anything for it.so plz do needful for me

Reliance — Deduction of balance

4 value added service activated on my sim no [protected]
Without my knowledge
When I talked to the customer care executive he just returned 30 rs for one service
Remaining 3 service are active and money is not refunded
A total of. Rs 117 is still deducted even though I don't need the service.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

I recharged my alternate mobile number ([protected]) with an amount of Rs. 56 twice and got a balance of Rs. 152. I used only Rs. 30-32 for my calling. And the remaining amount has been dropped down to Rs. 0.023 yesterday afternoon. I complained to the Reliance Head Office, Jaipur regarding this matter and they say that they have no information regarding my recharge and balance deduction in their system. They said their system shows only Rs. 12 deduction whereas nearly Rs. 120 have been deducted. They refused to refund the amount. I see forward to your response into this matter ASAP. Thank You.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Sir,

Still no action has been taken against this issue.please do the needful as soon as possible . i have mentioned my mobile number in my complaint itself.

Dear sir
My smart number is [protected].
From last 3 days my prepaid balance is showing 0. Even after recharge my whole balance is nil after sometime.
I tried to complaint in 198 but they are unable to register due to some technical fault.
Plz reslove my problem asa possible.
Thanks

I have a reliance gsm prepaid number registered under the name of Aayushi chawda. The number is [protected]
On 28th june during the noon hours by 12 pm approx. My main balance was 82 Rs. Thereafter in the evening my main balance was Rs. 62.00. Meanwhile i havent made any such call or txtd ne1. This is a frequntly arrived problem.

Please resolve.