Reliance Communications — Deduction of balance through net pack is there

Address:East Delhi, Delhi

My phone number is [protected]
I've got net pack of 97rs for 300mb 3G data valid till 24th may 2013...data left is 54.50MB...
Before 14th may everything was fine but since that day my balance is getting deducted instead of my data...
Till today i've lost around 80rs.
And when my balance is around 10rs i am not even able to make call or send sms's.
Because of this i am not able to use internet which i desperately needed right now.
Seriously very bad service...
When i call customer care...everytime i get reply that "SYstem is down please call later"
Already it takes more than 10min to connect to them..and when this kind of response is there from their side its seriously not acceptable.
Very frustrated with the service.

I want my net to be working fine soon.and want my deducted balance.

Help me ASAP!
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Reliance Communication — not got balance

Dear sir,

I have recharged my mobile using the facility of net banking. My amount got deducted from the bank but reliance has not provided me the balance. When i asked the customer service executive they told that they are not having the account with bank of baroda. But if they do not have an account with Bank of baroda then why they have put bank of baroda while recharging through net banking. They are totally mean to grab money from the customers.
Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Hmm lets see how much time you people will take...

After 24th may you'll say you don't have net card and for browsing net you have been charged...

no more trust on reliance communication now...

It will be miracle if something is gonna done.

Thanks in advance.,
Wow! thanks my balance had been refunded...but problem is that i am still not able to use net...still balance is deducting...and i am not able to contact customer care too :(
please help, .

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