[Resolved]  Reliance Communications (Gsm) — Worst service & response

Reliance GSM — Unauthorised Service Activate

The company activate a service called CRBT and deducted Rs 30 from my balance . When i called the customer care executive he told me this is activitaed on your response and refuse to refund my balance. I am dman sure i did not give any response to this sevice .

Reliance GSM — activation of pack

reliance is worst service in india. today[protected] on 2.30 p.m they activated FMINDIA PACK without taking permission. indias no.1 chor company reliance.


[protected]

Reliance GSM — WORST SERVICE

DEAR ALL

U KNOW RELANCE GSMCDMA WOREST SERVICE IE. CSTOMERCARE&NETWORK
IT AL WAYS PROVIDE DOULE OFFER AFTER RECHATGE U DIDN GET THERE EXITING OFFER I[censored] TRY TO CONECT CUSTMER CARE THAN IT OUT OF RECAH.ALSO ALL RELIANCE OUT LET ALL THINGS ARE COSTLY SO DONT BELIVE ON RELIANCE.

reliance communication WAS MADARCHoOD

Hi my sim showing error i lost my no
sim total not working wht i do

Reliance / GSM — Worst service

Dear Sir

My name is rajeev kumar pandey s/o Sri B. S. Pandey Address house # 634, Sec 2B Vasundhara Ghaziabad U. P. Pin 201010

I have brought a new number [protected] on 18th july 2010. I had provided my all documents. Address verifcation ppls called me fro mreliance that they will come to my house to collect address proof and ID proof but they came on 2nd evening. In morning on 23rd i noticed that my outgoing is barred without informing me ant reason. I tryed to chase customer care and they told that untill i do submit my address and ID proofs again to the same place i got this number, my outgoings will not be unbarred.

I have submited my docs again today @ Reliance Stores 109 Sahni Tower Rajender Nagar Sahibabad Ghaziabad at 9:45 AM. Agent told me that he hass already forworded my info to head office but he cannot commit about how much time it may take to re activate my outgoings.

I do not have any other alternate number with outgoing and have no choice other then to operate my work from public telephone booth. I know i am not going to get any compensation of this but if provider's cannot serve consumer grivances on time then they should be punished.

Reliance Communication — Unauthorised Service activation

Dear Sir/Madam,

0n 30-OCT-2010 I received a message from 51234(reliance) that- you have subscribed to caller tunes and for the deactivation of same send 10003 to 155223.

on 31-Oct-10 i again received a message from 51234 that- your subscription to CRBT service has been renewed at Rs.30 for a period of 30 days. to unsubscribe SMS unsub 10003 to 155223.

Now my issue is that i have not made any such request for the same. it is the trend of Reliance communication to activate services without customer confirmation. how can they activate any such services by their own will.

Please do the needful.

Thanks & Regards,
CA.Ankit Jain
[protected](Reliance number)

Reliance — Reliance is the Worst service

Dear Sir,

I am one of the Customer for Reliance Mobiles - when i was recharging my mobile after some time my balance is go down I don't know why this Reliance people doing this type of fraud things ... I am not activated any caller tunes and Voice chats etc... I am well educated and working as a software Engineer for one of the MNC i know how to use the mobile... when i was asking about my balance deduction to the Reliance customer they are saying you have been activated some service how it is possible... I am not activating any services and I am not getting any intimation ...... I am very Serious about this This is one of the Worst service in INDIA I am sure Reliance is the Worst and fraud service in INDIA

Hi Mahesh,

Sorry to hear about your experience. Please share your contact details so that we can resolve your issue as soon as possible.

Regards,
Reliance Mobile Online Support Team

Your feedback is important to us. Keep Posting!

Reliance Communications (GSM) — Unauthorised Activation of News Service Pack

Hello there.
I’m using reliance (gsm) service. ([protected])
Reliance deducted rs.30 from my account without informing me. After I made complain they simply answered me that my amount was deducted due to I have activated " news pack".
I never got such calls as well as such sms to active that.
Now they are telling that I have active the above pack from my side, they can only be deactivate the pack, they won't be able to refund my money.
When i asked them to lodge complain they simply refused stating that pack is server generated.
Why should I’ll be pay for which service I’m not going to use. I’m not activated that service also.
They are cheating me. There are so many people like me cheated each & every day. Please take some action about these frauds.

Reliance GSM — worst service

dear reliance,
i got a postpaid connection on a 3g supercombo voice and data plan in orissa. day before yesterday my line was barred due to late payment but again debarred when i paid online . But after three hours i got a message that my outgoing calls has been deactivated. i rush to the reliance mobile store where we found that outgoing calls were ok. But after that when i checked i could see that there was no 3g connection on my handset . i tried switching from 3g mode to 2g mode but there was no data connectivity.Also i tried using the sim card with the 3g modem i had separately bought from reliance and no itnernet on that connection.
adding to the horror when i called customer care i got different nos to call on different line
*333 says to connect 198 . 198 hangs up the phone after the IVR transfers the call to customer care. *222 also asks to call 198 or hangs call. [protected] says this is prepaid department. [protected] unreachable. There is no one to help. I dont know about other states but i think fraudsters or mobs are running the customer care system in orissa. Please see to this matter and revert me at urgent.

My reliance number is [protected]
phone model: iphone 3GS
apn: smartnet

please resolve this asap.


thanks and regards,
Debasis pandit
debasis.[protected]@traveldeziner.com
[protected]
[protected]

Reliance Communication — Unauthorised activation of services

Reliance communication activates additional services for eg Caller tunes without the knowledge of consumers. They deduct the amount for the subscription & also keeps sending sms that we have downloaded some song & in this regard 10/- are deducted.
They keep harrassing us every month & we have to keep unsubscribing on regular basis.
This type of continuous harrassment from Reliance is has led me to file this complaint.

I have spoken today on the 11/06/2011 to two Reliance Customr care employees they have not resolved my issue. Names: Sukhdeep Singh & his supervisor Mohan Choube.

Some action should be initiated to ensure consumers are not harassed.

Regards,
Liyakhat Aki Khan
A very harrased consumer

Reliance GSM Service — WORST SERVICE

Dear Sir,

I had faced three problems in last one week:-

1. 30 rs has automatically deducted from my account.
2. I have recharged 55 rs topup on 12/08/2011, till now not received the balance.
3. I have recharged 20 rs topup again 13/08/2011, till now not received the balance.

Could your team please help me in this case?

Regards,
Atanu Bhattacharjee
[protected]
Reliance Prepaid Customer(GSM Service)

Reliance Communications — Service Pack Activation

Hi ,
I am using RIM GSM [protected] in Delhi.
I didn't activate any services in my SIM but today i got a message that " you have activated MASTI pack " and you have been charged 30 rs..
Why is it so?
It happens every month when i recharge my account more than 50 rs, they activates some packs and cut the balance of 30 rs immediately whether i subscribed or not subscribed these services..

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare