[Resolved] Reliance Communications — illegal deduction from reliance fun service | |||
dear sir, my friend, SOMA NANDI, possesses a reliance no, [protected].on 04-08-12, yesterday at 04:14:05 pm she got a msg from reliance fun service ,bearing portal no.,RM58787, stating that she had been successfully subscribed to reliance fun service and a sum of rs 30 is deducted from her balance. to her astonishment she found the next msg from the same reliance portal at 07: 11:35 pm on the same day which betrayed that she had been successfully unsubscribed from the aforesaid service of the named service provider.even though she insisted on saying that she never instigated any kind of adv lure of the company. therefore, i, on her behalf request you to kindly take fast action into this matter and direct them to refund the amount, deducted.thanking you , roquibul, friend of complaint, SOMA NANDI Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Reliance — illegally subscription of services
Without my notification ,subscription of Good Morning Greetings services has been started and i have been charged Rs 30/- . My number is [protected]. This matter if not taken seriously would be taken to further level. May be i'll be complaining in TRAI about this. Hi SOMA,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
you have got my friend, SOMA but the language is the problem.sorry, but she knew Bengali only.plse solve her problem with Bengali language.thanx
problems solved. I acknowledged on behalf of her.thanks
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Reliance — illegal deduction
Hi!I want to share reliance's worst customer service with you. I am facing a hard time with reliance. I called customer care a lot of times but all in vain. Since last 1 or 2 months they have been deducting the balance illegally. Today again Rs 30 has been deducted from my account, I called them they told me that it was not refunded and disconnected my call. Every time my call was released without intimating me. I have call recordings. Can anyone help me? My cell no. is [protected], [protected].