Reliance Communications — CHAT PACK activated without confirmation Amt Rs30 wrongly Deducted

Address:

Rajkot, Gujarat

My Reliance GSM Number is: [protected]

Reliance has deducted Rs 30 for some CHAT PACK Activated on dated[protected]

This scheme is activated without any kind of permission from my side

I launched complain again this with Reliance Complained Customer Care(198) SR No.[protected]

It is processed on same day and Result: we have not deducted any amount wrongly !!

As per data, they are saying that They have called for CHAT PACK & than after this scheme activated

I am using Reliance from many years. When I purchased SIM card, I have activated DND on same Day & My number is in DND list

So there is no question of any promotional call or sms from company. I not received any Promotional Call for this CHAT PACK

I again called to Customer care Talked with Mr. Pritesh Kadam (Supervisor - Gujarat Customer Care) he refused to take complained again & saying that we have not deducted any amount wrongly. I also explained him that how it is possible if any number in DND list & you call them for confirmation of this CHAT PACK !! But he refused to take my complained again & refused for any refund as it is not possible in this pack.

I am totally disagree with this

I know only one thing any amount wrongly deducted than it must be refunded to customer again.

They are deducting money wrongly. In last 4 months, I have launched so many complained for deducting wrong amount. Record available with company.

Reliance is wasting customer's important time & money by activating such kind of scheme.

I request you to Give me my Wrongly Deducted Amount Rs.30/ as I have not activated any kind of CHAT PACK

Hope for Justice from you people.

Regards
--

Lalit A. Ganatra (BBA LLB)
Advocate
Jetpur.
[protected]
Visit: http://www.taxvakil.in/