[Resolved]  Reliance Communications — Deactivation of cricket updates

Address:North 24 Parganas, West Bengal

I want to deactivate my cricket updates of my mobile immediately.The service providers are deducting 5 rs every 2 days for cricket updates without asking me for that. Even I did not register for this service. I had Rs.200/- balance , now it says 8 paise. I want to get all my talk time back immediately and i want to get rid of this offer as soon as possible. I tried to contact the customer care but it says due to heavy rain in Kolkata customer service is closed only automated service is there.
Please respond to my complaint immediately.
My number is [protected] .
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reliance GSM — adding cricket updating without confirmation

add cricket updating sevice without my confermation and cut rs.5 daily. i want to inactivate this serce and get back my 50 rupees balance in my number.

Reliance GSM Service — Deactivation of Cricket Update

Activation of Cricket update pack on my NO.[protected].that pack i am not subscribe.due to that pack they charge 5Rs. per day.there customer care does not provide solution of Deactivation.
Phone no. [protected]
My balance reduces every fortnight vy app. rs. 30/- since last 3-4 months. It seems this is towards the cricket updates, that I receive on & off. This service I never subscribed. Please reverese my all money deducted. I have been using your service since last 5 years, you should not do such things with your longtime customer. Please take urgent action. Your customer care no does not work.
I have personally not used Reliance GSM, through feedback from friends who use it says that Reliance GSM is useless.

I used to have a Reliance prepaid connection. But due to their pathetic service and poor network I surrendered the connection
Even I did not register/request for any service. I had Rs.64.73/- balance, now it says 8.73 paise. I want to get all my talk time back immediately and i want to get rid of this offer as soon as possible. I tried to contact the customer care.

Please respond to my complaint immediately.
My number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information